Adapt to COVID-19



Resources to help you make headway in your
customer-centric digital experiences.

Coronavirus is the new market disruptor. It's
changed the way we work, the expectations customers have
of companies and created uncertainty about what tomorrow
will bring. We are helping companies navigate their survival
and revival during COVID-19 and beyond, so you
can retain your vision for the future.

NEW 🔥Article | COVID-19 resource

Marketing budgets during Coronavirus  and what we can learn from the 2008 recession


What is the real impact of marketing spending being slashed in an effort to stay afloat during the Coronavirus crisis and what should you really be doing with your marketing budget right now?


See it all here


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NEW 🔥Article | COVID-19 resource

Three things you need
to move at speed during a crisis


Competitors and disruptors are innovating with velocity. Customer behaviour is evolving daily. How do you move together, fast, to capitalise on new ideas and stand together at the end?


NEW 🔥Article | COVID-19 resource

Decision paralysis:
How to make decisions during a time of crisis


We’re all currently working with, and within, complex situations and there’s little doubt that we’ll be experiencing further uncertainty in the coming months. So how can we, as individuals and organisations, make sure we’re taking the best approach to make decisions with confidence at this time?


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Zero Day - the crisis roadmap digital workshop


The live digital workshop where our team and your team come together, to create your customer-centric crisis roadmap

See what ZERO DAY is all about


Virtual Pub Quiz    |   COVID-19 resource

Maintaining a sense of 'team' during social distancing:


How we run our virtual pub quiz and some tips on making yours memorable


Get the Quizmaster's insights

Article | COVID-19 resource

Why your customer experience right now matters most


A crisis creates scenarios where it's easy to not prioritise certain 'luxuries', such as digital experience. But there's a reason you prioritised it to begin with. Bad online experiences are unforgettable. And your customers have been experiencing those poor interactions left, right and centre ever since Coronavirus became a concern.


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Checklist | COVID-19 resource

Communication in crisis:
A checklist to keep you on the right track during COVID-19


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